Online Information Conference - Day 2: Using Web 2.0 tools in a learning environment

We all hear a lot about how Web 2.0 is applicable to all areas of life, both at work and at play. The education sector is certainly no exception with the library poised to play a crucial role in what is offered to scholars.
Professor Anne Morris, from Loughborough University examined the technology surrounding libraries and the service they provide in Higher Education. What they want to offer students is a richer learning experience.
The key thing with 2.0 tech is that the more people use it the better it gets, as far as libraries are concerned, she said.
Morris gave us a quick run through of what is on offer and its potential for helping students learn better.
Blogs - encourage the development of communities, they facilitate communication among librarians (Stanford University being a very good example).
Wikis - Offer an easy way to create lists and tips as well as the easy ability to comment on LIS services. There are of course issues with trust and security, but then that is true of any wiki.
Instant Messenger (IM) - Has been used for reference management, training and immediate online assistance.
One example that Morris gave us was the offering from the OCLC or QuestionPoint as it is known to its users. It's a good example of library's spreading the burden of information sharing and works well with a group of libraries using this technology.
Podcasts - a wide choice of material is made available to students whether as a lecture, interview, conference or tutorial. The list is substantial.
Social Networking - can be applied to recommendations, listings of popular materials and the opportunity to work in groups. The Virtual bookshelf available on Face Book is a nice idea to highlight the favourites in your collections and offer recommendations and reviews.
What the Pilkington Library have done at Loughborough is adopt a range of these ideas, such as a podcast introducing the library, a blog, RSS feeds on either all new material that comes in or a specific subject area.
What did the students think about all this? Had they even heard of the concept of Library 2.0? The research that Morris and her team conducted on the Information Department students showed that less than half of the scholars knew what the library 2.0 term actually meant. More worrying was that over 70% hadn't even used the tools or knew that they existed. However when asked if they would find receiving updates about their specific needs useful over 70% expressed a positive interest.
The general conclusions that Morris came across were mildly positive views of Library 2.0 tech. The most welcomed technology came from RSS feeds, podcasting, IM and professional reviews of books. There was little faith that fellow students would contribute much in the way of their own recommendations. The key thing to consider is that whatever technologies you are thinking of adopting, make sure they are user-centric, specific to their course needs and of course wanted in the first place.