Tuesday 17 November 2009

The answer is with you, stupid

CrossKnowledge, the European expert in the remote development of leadership and management skills through new technologies, wanted to look at the social web from "every possible" angle, certain that it is the future of business, communication and information exchange. Interesting no one thought of conducting such an experiment before!
It asked the opinion of five observers from very different segments of the information sector- a publisher of web 2.0 solutions, a consultant specialising in social networks, an HR executive, a sociologist and a teacher - to study the impact of social networking on a company's strategic vision, structure and leadership.
The academic described the new forms of work organisation; another expert spoke about the impact of 2.0 applications in development practices and skills management; a third expert explained the link between tools and bu¬siness; the consultant spoke of his understanding of the impact of so¬cial networks on business; and finally the HR professional described the implementation of a tool created within a mobile phone company.
It found that the culture of exchange and openness encouraged by social networking sites enables companies to accelerate their decision-making processes, and increase their capacity for innovation and commercial productivity; social networks boost a company's competitiveness by providing it with improved responsiveness. Far more than just a technological revolution, the predicted arrival of the company as community translates above all into a cultural change.
By creating a networked organisation, social media encourage the lasting participation of employees, clients and partners, which in turn prompts reflection on both management's role in the corporate structure and the form that training takes.
That social media are about more than just technology, they're also all about combining social interaction and content creation: they use collective human intelligence, in the spirit of online collaboration. Consequently, the impact of professional networks will change the actual structure of corporate strategy.
Of course, collating such information is extremely useful for businesses and institutions that look to integrate social web in their communication strategy and allow technology democracy. But the ultimate factor that determines the direction of the social web is the user himself.
This is the beauty of interactive social web - making every user a publisher, researcher, aggregator, information provider and content generator. And he, who is empowered by the social web, must form a crucial part of such a research if we are to understand the mysterious world of web 2.0. Ask yourself why you use it, how you use it and what it has done to your personal and professional life, if you want social web explanations.

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