Friday 7 August 2009

Are we a digitally-confused society?

...Or is our digital consumption, marked by a classic characteristic of jumping on the bandwagon? Asks Archana Venkatraman
On one hand, Ofcom research suggests that people are willing to give up on celebrations and routine pleasures such as meals out and holidays to hold on to communication services, if a choice has to be made. That fits in with the EC's digital competitiveness report found that two in every three Europeans under 24 years of age use the internet every day.
But almost exactly at the same time, another research report from social media analytics company Sysymos analysed over 11 million Twitter accounts and found that about over 85% of Twitter users post less than one update a day and that 21% of users have never posted a Tweet. In addition, the social networking site Friends Reunited is sold off for a fraction of what it was worth in 2005.
Arguably, the reason for the burgeoning success for Facebook as against Friends Reunited could be attributed to its free access as against a subscription model, which was eventually dispensed with. Similar trend was spotted by the EC's report where it said that a third of young people would not pay for online services such as music and video downloads.
Have we assumed that most internet services we use will remain free and that we just have to factor the hardware costs? Media baron Rupert Murdoch has just shaken this belief to its core.
We haven't yet sorted out our digital behaviour and our inability to put a value to our digital services. We embrace digital services- general search engines, social networking sites, news sites, email accounts, YouTube and numerous download sites - that are free, without assessing their real value and importance to us. We all know of people who have opened a Twitter account to obtain a desired URL before it is too late.
The real question is how many of us would actually give up on holiday and dining-out to keep Facebook and Twitter and Skype if all three were in fact subscription-based? In such a scenario, people willing to keep communication services would have to pay for the devices, internet connection and individual websites.
It is time we start putting a price on the communication technologies we use and choose more selectively. Web 2.0 has certainly revolutionised the way we live and communicate but if we do not exercise our discretion then the companies providing these services will gain revenge, either by charging or disappearing.

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