Monday 23 June 2008

Some things are hard to find

By Phil Muncaster.
Autonomy has just announced a new e-discovery solution to increase its presence in this burgeoning space. When it bought archiving and e-discovery vendor Zantaz last year, the firm clearly signaled its intent to expand into areas related to its core competency and heritage of enterprise search. And while it`s still best known for the latter - and while it continues to make oodles of cash providing big name clients like the BBC, Boeing and Coca Cola with search technology - the e-discovery space represents a massive opportunity, as firms look to overcome the challenges presented by an increasing raft of legislation and industry regulations.
In the US, of course, e-discovery has been driven mainly by the recently updated FRCP - Federal Rules of Civil Procedure - which lay down aggressive new rules for the discovery and presentation of electronic records as evidence in US courts. E-discovery, archiving, retention; they're all bound up in this area and with strict penalties for the destruction of evidence also part of the new FRCP, the stakes have been raised significantly for firms. Not that this is just a US problem either - just as SOX was felt in other countries, so the FRCP could have an impact elsewhere, including this side of the Atlantic.
This new hosted solution features technology to accelerate the time it takes your legal bods to review electronically stored-information and classify it according to its status, and also to review the information and make an early assessment of the related case. As you'd expect from Autonomy, which I guess prides itself on being able to scale in the enterprise search space about as far and beyond what any organisation needs, the technology can process terabytes of electronically-stored info without blinking - in over 100 languages and 1000 data types. The filtering of information in such massive data sets can make it easier to gain visibility into that information, says Autonomy.
It remains to be seen whether this being a hosted solution causes any hesitation among enterprise buyers - after all, it's meant to dig out the most sensitive of sensitive documents; will firms prefer to keep this sort of capability in-house? In its defence on the security front though, Autonomy maintains that because all elements of the solution are maintained by a single vendor, this reduces the risk of data becoming lost or corrupted, and makes the whole process more auditable. Let's see what happens; e-discovery is certainly here to stay though, and you can probably expect more big name vendors on the content management scene trying to get in on the action with "holistic, end-to-end solutions".

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