CMS Watch has released the 3rd edition of its Enterprise Search Report, and it raises some interesting paradoxes. Not least that, despite the consolidation in the market (like Autonomy snapping up Verity), there are still more players piling in, and buyers continue to face a bewildering choice.
The big problem, as CMS Watch rightly points out, is that much of this technology is so difficult to evaluate. Where companies have the facilities to do proper evaluations, they don't necessarily like what they find.
"Google's search appliance has disrupted the market," says the analyst, adding: "but customer testing still often finds the appliance lacking in "tune-ability" and integration capabilities." Oh, dear.
New players are finding it difficult to get a hearing or test-run. CMS Watch says: "IBM, Oracle, and Microsoft continue to struggle to rationalize multiple search technologies and strategies. Oracle's "Secure Enterprise Search 10g" product may be the most straightforward offering of the three, but it has not yet seen extensive customer testing." That's not good news.
It also warns that Microsoft should watch its back over smaller suppliers developing effective search solutions atop SharePoint. It says: "Mondosoft, Coveo, dtSearch, and others are likely to continue offering value-added capabilities after the release of Microsoft's new search services in SharePoint 2007."
The report, edited by former IWR columnist Stephen Arnold, is available online from CMS Watch, which also offers an independent source of buyers' advice on content management, records management, enterprise portals and enterprise search technologies.
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